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Open your privacy choices at ong888

Your account, wallet, live table and slot records sit under one Privacy Policy, so you can see how we collect, use, store and protect your data before you…

Account data scopeCookie choicesWallet record handlingSupport contact path
ong888 Open your privacy choices at ong888
CONTACT CHANNELS

Check your privacy contact paths

Privacy questions need a clear route, not a maze. Use the channel that matches your request, and include your registered phone number or email so we can match the request to the…

Account chat Open the chat inside your account for quick privacy requests tied to login records, cookie settings or recent wallet activity. We can see the account context faster after you pass the normal sign-in check.
Email privacy desk Send data access, correction or deletion requests to the privacy email shown in your account area. Use the same email linked to your profile, and avoid sending full card or banking details.
Account form Use the account form when you need a written record of a privacy request. Choose the privacy category, describe the data involved, and attach only files that help us verify ownership.
ACCOUNT CARE

Browse our account data practices

We write this policy around the way the platform actually works: logins, wallet checks, live table sessions, slot sessions, sportsbook slips and support conversations.

Data we collect

We collect profile details, login timestamps, device signals, payment references and game session records for titles such as Control Squeeze, Super Andar Bahar and Football Studio. These records help us run accounts and resolve disputes.

Cookie use

Cookies keep your session active, remember your language choice and help us detect repeated failed logins. You can adjust browser settings, but some account checks may need cookies to work correctly.

Wallet privacy

For Touch 'n Go, GrabPay, Boost dan FPX, we store transaction references, payment status, amount, time and account link. We do not store your full banking password or wallet login credential.

Security checks

We use login alerts, device checks and manual verification when a privacy request could affect account access or wallet records. These steps help confirm that the request comes from you.

Retention periods

We keep account, payment and session records only as long as needed for service, dispute handling, fraud checks and legal duties. After that, records are deleted, anonymised or stored in restricted archives.

Your requests

You can ask to access, correct or delete eligible data. Some records may need to remain when required for payment verification, account security, dispute files or duties under applicable law.

Discover privacy answers before account opening

Before you join, you should know what happens to your data and how to reach us if something needs changing. These answers focus on the Privacy Policy only: account details, payment references, cookies, retention, access rights and request handling. If a point depends on local law, we explain it plainly and apply it where local law permits.

It covers profile details, login records, device signals, payment references, game session records, support messages and privacy request files. It also covers cookie data created when you browse or use your account.

For Touch 'n Go, GrabPay, Boost dan FPX, we receive references, status updates, timestamps and related account links. We use them to confirm wallet activity, investigate payment questions and keep financial records aligned.

Yes. Contact us through account chat, email or the account form and tell us what data you want to access. We may verify your identity before sharing records to protect your account.

You can ask us to correct eligible profile or contact details when they are inaccurate. Some payment and session records cannot be rewritten, but we can add a correction record where appropriate.

Retention depends on the record type and the reason we hold it. Account, payment and security records may be kept for service, dispute handling, fraud checks or legal duties, then deleted or anonymised.

Cookies help remember session state, language choice and certain preference settings. They also help us spot unusual access patterns. You can adjust browser settings, but some account functions may need cookies.

We share data only when needed for hosting, payment processing, analytics, support tools, security checks or legal duties. Partners must handle the data for the agreed service purpose, not for unrelated use.